The WFP Caribbean Multi-Country Office presents three reports exploring Digital Financial inclusion focusing on social protection beneficiaries in Dominica, St Lucia and Jamaica (forthcoming). In each study, interviews were conducted with key stakeholders to analyse the ecosystem and supply sides of financial inclusion, while focus groups discussions were held with beneficiaries of social protection programmes to better understand the demand for digital and financial services.
Impact / Outcome
Based on the research findings, these reports recommend strategies to improve the delivery of social protection payments, promote financial inclusion, enhance financial literacy, and develop user-friendly digital financial solutions in each country. Based on the main objectives and findings of the study, three main pathways were identified, aimed at enhancing the overall landscape and uptake of (digital) financial services. These recommendations are intended to provide the Government of Dominica and its development partners with a basis to work towards greater financial inclusion and economic empowerment of beneficiaries.
Funding sources
Fully Public
Key Metrics
The study examines the country’s current digital financial landscape and identifies barriers and opportunities to improving financial inclusion and harnessing payment solutions for social protection programmes.
Operating model
Fully publicYear published
01 September 2023 
United Nations World Food Programme (WFP)