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Helping Wythenshawe residents develop their digital skills

SDGs Impacted

Wythenshawe Community Housing Group’s Digital Inclusion Officer runs free training support sessions at several locations around Wythenshawe. These sessions include drop-in computer classes, basic digital skills training and sessions supporting residents to complete benefits forms, Universal Credit and Visa applications online. Stories and experience of some beneficiaries are presented.

Impact / Outcome
Wythenshawe Community Housing Group (WCHG) provides homes for more than 29,000 people in Wythenshawe, South Manchester. Its Digital Inclusion Officer runs free training support sessions. These sessions include drop-in computer classes, basic digital skills training and sessions supporting residents to complete benefits forms, Universal Credit and Visa applications online. The sessions are also there for those people who don’t have access to a computer to complete everyday tasks like online shopping, booking tickets, socialize with other learners or developing a CV. The community now feels more digital included.
Funding sources
Public
Key Metrics
Offer free training support sessions in Digital Inclusion around Wythenshawe Community Housing Group
Locations
Europe, United Kingdom
Sector
IT and Communications (ICT)
Intervention lever
Direct government
Operating model
Fully public
Target population
Elderly
Year published
01 January 2021

The EDISON Alliance

A World Economic Forum Initiative