United Kingdom’s Digital Access Programme (DAP) works to promote the digital inclusion of underserved communities and excluded groups in partner countries. This case study looks at DAP’s holistic and agile approach to catalysing affordable, safe and secure digital connectivity, promoting digital literacy and skills, locally relevant digital content and services, and supporting the inclusive growth of the local digital ecosystem and economy.
Impact / Outcome
Through testing and demonstration of 73 scalable models for inclusive, safe and secure digital access across five partner countries, the DAP reached over 2.3 million people in 286 underserved communities, enhancing their connectivity, digital skills and access to locally relevant digital content and services in 2020-21.
The DAP’s hybrid and flexible delivery model allowed it to rapidly pivot and leverage digital inclusion as a key enabler of COVID-19 response and mitigation.
Operating model
Fully private