The study aimed to explore the current use, challenges, and opportunities of the Yukon Telehealth System in Canada. The opportunities and barriers identified, as well as the provided recommendations, can be used to help guide other telehealth programs for remote communities to increase adoption and promote expansion of telehealth services.
Impact / Outcome
While clinicians and patients had generally positive perceptions of the Yukon Telehealth System, there was consensus that it was underutilized. Many opportunities exist to expand the types of telehealth services and the number of telehealth sessions, including the expansion of services in several new specialty areas, updating telehealth equipment to streamline workflows and increase convenience and uptake, and integrating novel technologies. The identified barriers and recommendations from this evaluation can be applied to the development and expansion of telehealth in other remote communities to realize telehealth’s potential for providing efficient, safe, convenient, and cost-effective care delivery.
Funding sources
Public
Key Metrics
Improve access to health care and to reduce costs to the patient
Operating model
Fully publicYear published
01 January 2019