This case study examines how benchmarking has contributed to promoting more sustainable practices towards human rights issues in the technology industry. Through interviewing a group of companies, Globe, Telefonica, Orange and Dell, who have all improved their scores since the first iteration, and two key stakeholders, the UN women and Women at the table, this case study details some of the mechanisms and processes with which WBA has supported digital companies.
Impact / Outcome
WBA hopes these examples will support other companies, both within the tech sector and beyond, with improving their disclosure and business practices towards human rights-related issues, such as digital inclusion of women and girls. Furthermore it may encourage companies to implement more effective monitoring systems to measure how their business activities improve the lives of key stakeholders across their value chains and in the societies in which these companies operate.
Funding sources
Fully Private
Key Metrics
Digital companies ability to address the digital divide by enhancing universal access to digital technologies, improving all levels of digital inclusion, fostering trustworthy use, and innovating in an open, inclusive and ethical way.
Operating model
Fully privateYear published
08 November 2023 
World Benchmarking Alliance