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What can digital inclusion look like in a small housing association?

SDGs Impacted

Rory Brown, from the Scottish Council for Voluntary Organisation applied for a post in Govan Housing Association as their Digital Inclusion Worker interested on why would a landlord be investing in community based Digital Inclusion. He recounts his experience while working and concludes by saying that digital participation is important in every sector, but even more so in housing. This report shows why.

Impact / Outcome
We have developed a Digital Forum, which brings together organisations on a quarterly basis to discuss gaps in provision, the needs of the local community and the needs of each organisation. This led to some great partnership working and resulted in the creation of organised events such as a Universal Credit Information Day, a Makers Day with local schools and some bespoke Marketing and Social Media training for the third sector.
Funding sources
Private
Key Metrics
Embed basic digital skills for tenants to get the most out of housing services
Locations
Europe, United Kingdom
Sector
IT and Communications (ICT)
Intervention lever
Policy
Operating model
Fully private
Year published
01 January 2019

The EDISON Alliance

A World Economic Forum Initiative