The Digital Financial Services (DFS) sector is contributing significantly to the realization of countries’ objectives on financial inclusion through the development of digital savings and credit services. This case study highlights some key factors that can contribute to the development of responsible digital credit guidelines for regulators and DFS providers, based primarily on the Tanzanian digital credit experience.
Impact / Outcome The financial services ecosystem is constantly evolving. The past decade has seen the development of new technologies used as a means of payment and the introduction of new non-bank financial services providers, such as FinTechs, or new technology companies that seek to improve and automate the delivery and use of financial services.
Funding sources Not applicable
Key Metrics Access to financial services