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Digital inclusion programs: the case of the Basque Country

SDGs Impacted

The KZgunea program, the Basque government’s digital inclusion project, is analyzed as a paradigmatic case of the evolution of government programs and policies in favour of an adequate level of digital literacy that allows individuals to fully participate in all fields of today’s increasingly digitized society. This case study analyses the different interpretations made of the concepts of Digital Age with a view to clarifying their appropriate use according to the situations to be studied, understood as an intellectualized evolution of the realities and experiences lived by individuals and society.

Impact / Outcome
As a guideline, KZgunea has had 436,739 people registered until December 2018 (in a 2.200.000 population in the Basque Country) with some different profiles: assets, 43,4%; unemployed, 25,9%; students, 12,6 %; retired: 9,7%; household chores: 8,2%; not determined: 0,2 %. KZgunea not only offers on-site courses, but also creates new training modalities such as the following: Distance Learning, Self-Training, Talks and Tutorials.
Funding sources
Public
Key Metrics
Full development of digital citizenship as a mechanism for reducing exclusion and promoting individual and community development
Locations
Europe, Spain
Sector
Education
Intervention lever
Policy
Operating model
Fully public
Target populations
Women & girls, Youth, Elderly
Year published
01 January 2019

The EDISON Alliance

A World Economic Forum Initiative