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Digital Literacy Key Performance Indicators for Sustainable Development

SDGs Impacted

The concept of digital literacy has been defined in numerous ways over the last two decades to incorporate rapid technological changes, its versatility, and to bridge the global digital divide. Most approaches have been technology-centric with an inherent assumption of cultural and political neutrality of new media technologies. In this article, we analyse case studies targeted at under-connected people in sub-Saharan Africa and India that use digital literacy programmes to build knowledge and health literacy, solve societal problems and foster development. their limitations. The main objective of this article is to identify key performance indicators (KPIs) in the context of digital literacy skills as one of the pillars for digital inclusion. In the final discussion, we offer lessons learned from the case studies and further recommendation for stakeholders and decision-makers in the field of digital health literacy.

Impact / Outcome
Through the case study analysis, we have shown KPIs that have been developed for digital literacy in various country contexts. All these case studies have in common the lack of digital literacies among the population, especially in the rural areas, thus, the difficulty of bridging level three of the digital divide in improved life opportunities. Further, these case studies belong to similar economic and educational background sets and represent low-income countries. Here, we have explored how various digital initiatives and programmes could contribute to overcoming limitations and increasing capabilities. We have also learned how digital literacy programs can be used to build digital and health literacy, and how KPIs for sustainable development can be established.
Funding sources
Public/Private
Key Metrics
Exposing digital skills to low literate people
Locations
Africa, India & South Asia, India
Sector
Education
Intervention levers
Direct government, Indirect government
Operating model
Fully public
Year published
01 January 2020

The EDISON Alliance

A World Economic Forum Initiative