North Staffordshire Combined Healthcare NHS Trust is one of the main providers of mental health, social care and learning disability services in the West Midlands. The trust operates inpatient and community services across approximately 30 sites to over 450,000 local people. This article shows how the initiative was developed and next steps to take care.
Impact / Outcome
Services have been actively embracing this digital technology to support the ongoing delivery of high quality, safe and effective care throughout 2020 and 2021. The pandemic has been a catalyst for a significant culture shift towards the use of digital solutions. Staff have become eager to embrace new technology and actively changing their ways of working. The trust plans to maintain this momentum to achieve their vision and support the delivery of new care models and working practices.
Funding sources
Public
Key Metrics
Transform how service users and their families, or carers, use technology to access care and support
Operating model
Fully publicYear published
01 January 2021 
