Women’s World Banking’s global network of financial service providers (FSPs) champions women’s financial inclusion in their local markets, shares best practices, and leverages expertise in inclusive economies. This research is a product of the Making Savings Work for Women initiative. The initiative harnesses the power of accounts and other financial tools to help women save securely, invest in their businesses, and take control of their financial future. This study specifically sought to understand what COVID-19’s impact was on resilience for women with digital and bundled savings products.
Impact / Outcome Some of the insights in India is that we saw that costumers using digital channels were more likely to continue making their deposits. Those with higher incomes were less likely to miss a deposit, which should come as no surprise. Customers within a range of dependents—more than one and less than many—may be more financially resilient than those with a greater number of dependents or with no dependents. In Uganda, customers who had bundled accounts were more likely to build up savings compared to those without the bundled account, indicating that greater customer engagement could increase the likelihood of building resilience.
Key Metrics Accelerating digital inclusion for women and girls