Can you imagine walking into a public library and being offered an iPad, with internet access, that you can borrow just like you would borrow a book? Imagine receiving free training so you know how to make the most of the device while you’re at home or on the move. Well, the Mayor of London and the Lewisham Library and Information Services have made this possible through the innovative Mi Wifi project.
This pilot tested the viability of lending tablets with mobile internet access, as a way of reducing digital exclusion in the capital. Beneficiaries of this pilot included Londoners over the age of 55, those in receipt of benefits, or disabled or housebound Londoners. Alongside the lending of the tablets, basic digital skills training was delivered to ensure people were successful in not only, getting online but staying online too.
Impact / Outcome Internet access: All participants acquired competence and confidence to access the internet from a tablet. Basic Digital Skills: All participants gained a basic level of digital skills by completing the basic digital skills course (including how to keep themselves and their data safe whilst online). Knowledge of support available: All participants know where to access local support to stay online (through local digital skills support mapping and signposting). Positive Impact: All participants reported a positive impact on their lives as a result of participating in this pilot, measured through qualitative and quantitative data collection and analysis during the life of the programme and the evaluation phase. Empowering community groups: Community groups understand the benefits of being digitally enabled for the work they do to support their communities.
Key Metrics Reduce digital exclusion among citizens over 55, disabled or housebound
