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Mobile Money for the Unbanked Case Studies: Insights, best practices and lessons from across the globe – Zimbabwe, Pakistan and Somaliland, Indonesia, Sri Lanka
SDGs Impacted

Today, mobile money services are available throughout much of the developing world. Most markets have a live offering and many have multiple services. In 2007, there were fewer than 20 mobile money services for the unbanked worldwide. Since then the number of deployments has ballooned to over 190, with another 115 planning to launch. How are these 190 services faring? Unevenly. Many mobile money services have yet to achieve significant scale, but a collection of stand-out services appear to have figured out the formula and are riding a steep growth trajectory. This report is a compendium of case studies from the Mobile Money for the Unbanked Programme, discussing in detail many of the success stories and innovations from the mobile money industry.

Impact / Outcome
Mobile money services have managed to thrive in countries such as Zimbabwe, Pakistan, and Somaliland. Also, there are more enabling regulatory environment for mobile money and operators have managed to achieve interoperability. These countries have achieved greater financial inclusion through innovation in service delivery and creating enabling regulatory frameworks.
Funding sources
Private
Key Metrics
Mobile money users; Reach and quality of mobile service
Locations
India & South Asia, Africa, Zimbabwe, Indonesia, Somaliland, Sri Lanka, Pakistan
Sector
Financial services
Intervention lever
Indirect government
Operating model
Fully private
Year published
01 January 2013
Organization involved
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GSMA

The EDISON Alliance

A World Economic Forum Initiative