3.5.1 Unlock the Process
3.5.2 Unlock the People and Skills
3.5.3 Unlock the Tools and Systems
Embedding sustainability into your procurement strategy encompasses multiple processes in your organization. While previous chapters covered how to assess the sustainability performance of your existing suppliers and help them on their net-zero , this chapter outlines how to assess the sustainability performance of potential and new suppliers.
Embedding sustainability into four critical procurement processes
Incorporating sustainability in your organization’s procurement processes goes beyond merely setting targets for your suppliers. It requires a holistic approach in which sustainability practices should be embedded across all procurement processes, spanning from the initial supply market scanning process to contractual commitments and post-procurement evaluations.
Distribute RFI documents containing sustainability-related questions to potential suppliers to get a preliminary overview of suppliers’ sustainability commitments and ambitions. Ensure the sustainability-related questions are aligned with your: (a) Internal sustainable procurement policies and (b) Scope 3 Upstream Action Plan.
The questions should also vary depending on
Evaluate the suppliers’ capabilities and alignment with the organization’s requirements, and particularly how their sustainability practices are aligned with your organization. In this step, weighting your sustainability criteria is critical. If you e.g., have requirements for your suppliers’ ambition on prevention of deforestation, allocating additional weight to this parameter in your evaluation can be beneficial. In the exhibit below you can see an example of how sustainable criteria can be considered in the RFI stage:
If the shortlisted suppliers demonstrate satisfactory sustainability practices that align with your internal goals and requirements, a request for more details can be appealed through an RFP document to receive formal tenders from relevant suppliers. This document should contain sustainability-related questions that are more detailed and complex than in the RFI process as it seeks to uncover and verify detailed information about the supplier’s sustainability goals, commitment, and performance. Thus, it’s important to tailor them to the specific project and supplier under consideration.
In the RFP process, the evaluation of sustainability-related questions is more specific and evidence-based, as suppliers are asked to provide detailed information and supportive documentation to their sustainability claims. This should be reflected in the evaluation process, following a similar approach as in the RFI evaluation process, where each sustainability criterion should be weighted accordingly. Based on this, you can identify which supplier appears most suitable for the specific project and hereafter proceed to the contractual agreements. In the graphs below you can see an example of how sustainable criteria can be considered in the RFP stage:
When drafting contractual agreements, including ESG clauses into such contracts can efficiently encourage suppliers to comply with your organization’s sustainability criteria. Depending on your internal criteria, the maturity of your supply chain and the nature of the operating industry this can be included in two ways: (1) as a mandatory clause or (2) as a voluntary clause.

Incorporating mandatory ESG clauses into supplier contracts makes your suppliers legally obliged to comply with your criteria, which efficiently secures commitment.
However, as suppliers likely are in dissimilar maturity stages and operate in various industries, having mandatory requirements may not be applicable nor feasible to all suppliers.

Including voluntary ESG clauses in supplier contracts encourages suppliers to fulfill your criteria but does not legally require them to comply.
Voluntary clauses, however, compromise the level of standardization otherwise achieved with mandatory requirements. Your organization must, therefore, choose the approach that is most appropriate to your supply chain. Below, we have provided examples of potential ESG clauses to include in your supplier contracts (either as mandatory or voluntary).
Continuous assessment and monitoring of your supplier’s sustainability performance is critical to your organization for several reasons.
Data for re-assessment should be collected and evaluated at least annually from suppliers. In the graph below you can see an example of how sustainability criteria can be considered in your Supplier Performance Evaluation:
Case studies: Evaluate and shortlist potential suppliers (KPMG, First Movers Coalition)
Case study: Embed sustainability in the RFP evaluation criteria (ZF)
Case study: Track supplier performance (GEA)

The First Movers Coalition (FMC) First Suppliers Hub will surface suppliers of deep decarbonization technologies across seven hard-to-abate industrial sectors in materials and long-range transportation (aluminum, cement/concrete, steel, aviation, shipping, trucking), along with innovative carbon removal technologies. This will help accelerate and catalyze investment decisions for FMC members and will build a buyer-supplier ecosystem for emerging tech to scale and to reach a zero-carbon future. The database will feature an intake form for suppliers to add projects and an interface for buyers to view projects and contact suppliers. For more information, please reach out to the First Movers Coalition (here). In addition, FMC's latest guidance on sustainable aviation fuel is available here.
CDP: The global disclosure system for reporting and managing emissions. Use this to disclose and report your organization’s emissions and/or to benchmark or assess the emission profile of relevant companies or industries.
EcoVadis: Allow companies and suppliers to assess and rate their sustainability performance. Use if you want to enhance the transparency of your supplier’s sustainability performance or utilize EcoVadis ratings in your supplier selection.
SEDEX: Supplier Ethical Data Exchange is a collaborative platform for sharing ethical and responsible sourcing practices in supply chains. Use it to assess the ethical and social performance of current and potential suppliers.
TCO Certified: Sustainability certification for IT products. Use in your IT procurement process to identify and select the most sustainable options.
EPEAT Certification: A global Type-1 ecolabel for technology products. Use in your technology procurement process to identify and select the most sustainable options.
It’s important to unlock people and skills because the mandate of procurement teams will change significantly. The demand for addressing sustainability-related issues from consumers, regulators, investors, etc. continues to rise. Procurement teams will have to engage their suppliers on sustainability-related issues, something they have – in most cases – not done to this extent before. We need to equip them with the right capabilities and skills to set them up for success.
To unlock people and skills, we need to develop a change management program that lays the foundation and prepares them for that expanded mandate. Through this program, you should:
Activating the new supplier engagement model outlined in previous chapters will necessitate a major revamp of existing procurement practices, i.e., the implementation of a new “green procurement model.” Below, we have provided a checklist for integrating a green procurement model into your organization.
To get the procurement team on board, you need to explain why the transition is important from the corporate and climate perspective. There is a strong business case for change. Competitive, customer, and market factors are incentivizing companies to transition towards a net-zero business model. Building resilient supply chains for the future can come with benefits like increasing operational efficiency and cutting long-term costs. Setting ambitious emissions reduction targets – also for Scope 3 Upstream Emissions – is becoming the new normal, and procurement teams should be upskilled to deliver on the targets.
Procurement teams have an important role to play in leading and executing supplier engagement. Once the team understands the “why” (i.e., climate action is critical), they should be onboarded on the “how”, i.e., actionable steps on how to tackle Scope 3 upstream emissions.
In addition to clearly communicating your organization’s goals, you should also discuss the internal sustainability targets and key performance indicators to stay on track with the journey.
To ensure a successful implementation of your newly designed green procurement model, equipping your procurement leaders and employees with the right skills and know-how is essential. There are fourkey activities you can take to upskill your employees.
1. Understand what skills and capabilities you need for the green Procurement Model. In general, the six values expected from Procurement are savings, innovation, quality, sustainability, speed, and risk mitigation. Traditional metrics, like EBIT savings, days cycle time, or return on procurement investment, might not fully reflect sustainability considerations. New sustainability teams need to look at other factors to determine how to embed decarbonization into procurement strategy.
2. Survey your employees to understand their sustainability knowledge gap or identify areas of interest. Surveying your employees will enable you to assess the current knowledge level among your employees, which will facilitate a more informed approach to upskilling. As an alternative to a survey with specific questions, you can provide employees with a more open-ended response form to share their questions, doubts, or areas of interest regarding sustainability topics. Understanding the knowledge gap or areas of interest will help identify and tailor priority areas for the subsequent training sessions, allowing for a more efficient and engaging experience. Below, you can find potential topics to include in an employee survey:
3. Educate your employees through trainings and workshops or hire new employees. You can enhance your employees’ knowledge about sustainability, climate ambitions and requirements through structured training sessions. Involving your employees will enhance engagement and ownership which, in turn, will augment motivation, commitment and implementation. Consider initiating both larger workshops and individual compliance trainings survey:
If skills to conduct workshops are not available within the Procurement Team, involve members from other teams to support with workshops (e.g., usually from the Sustainability Team).
Alternatively, you can also expand your team through hiring.
Sustainability Procurement Managers may hold responsibilities such as identifying and driving opportunities for Procurement spend categories to ensure implementation of net-zero commitments. Job responsibilities may include, but are not limited to:
4. Foster ongoing engagement and innovation through interdisciplinary teams. Embedding sustainability criteria into your procurement processes involves multiple stakeholders across your organization. Thus, ensuring that all stakeholders are represented fosters a more holistic approach to decision-making and results in more efficient procurement processes.
It can be beneficial to create interdisciplinary teams to leverage different experiences and areas of expertise, which fosters knowledge sharing. For example, a member of the sustainability team can help to upskill the procurement teams by working together.
When establishing your teams, it is essential to divide clear roles and responsibilities among the team members. In the graphic below, you can see an overview of which disciplinary functions are relevant to engage in your procurement departments and their respective contributions. See figure below.
To ensure that your new procurement model gets properly integrated and embedded in your organization, consider:
Case study: Activate your procurement team through upskilling (GEA)
Case study: Embed skills and capabilities within your teams to ensure lasting change (Novozymes)
Digital tools and systems can standardize processes and increase efficiency. In this section, we will:
Overview of sustainability-related IT systems and tools
There are two main areas in which a company can leverage IT systems and tools to embed sustainability within its procurement processes. These areas include:
1. Supplier Emissions Profile
Data collection is necessary to build the supplier’s emissions profile. Often, this step is one of the most challenging for companies given the vast amount of data to be collected (explore more here). Data collection should be prioritized for suppliers that are expected to have the most significant GHG emissions, and thus the most significant GHG reduction opportunities (BCG analysis).
Ideally, you would collect primary supplier data to establish a first emissions baseline and assess sustainability maturity. If there is no primary data available, use secondary data as an interim solution, while working towards the collection of primary data.
2. Data Exchange
To collect data, you can use tools with varying degrees of automation, ranging from manual data collection (e.g., excel file questionnaires) to fully automated and integrated solutions. Costs tend to increase with a higher degree of automation and integration. However, efficiency also increases as automated data collection is more scalable, and allows to track data sources and assumptions used. Solutions should be able to record data at a granular level and facilitate updates of data and emissions factors.
Once the supplier’s data is collected, the data should be processed to extract meaningful insights and track and report changes over time. Data processing includes activities such as emissions calculation and reporting.
3. Emissions Calculation
Depending on the complexity of the company, tools for emissions calculation could range from a manual Excel, a software solution, or a solution embedded in data management systems. Two main types of tools can help suppliers understand their GHG inventory:
4. Reporting tools
Reporting tools should communicate emissions baselines to relevant stakeholders. Stakeholders often demand greater transparency on emissions, so data should be monitored and reported. Reporting tools can integrate reporting guidelines and frameworks so emissions can be reported in accordance with standards such as ISO 14064. Disclosure and evaluation platforms are other tools where calculated emissions can be disclosed. The WWF outlines a list of carbon accounting and reporting tools across various sectors here.
Once data is collected and processed, performance improvement tools allow suppliers and procurement teams to implement and follow through on initiatives. Tools may be needed for activities under this step, including:
RELEVANT SELECTION CRITERIA (see figures below)
Before looking at the key selection criteria to assess and identify the right IT system / tool for a procurement team, two key aspects should be evaluated:
After these key aspects have been assessed, you can select your evaluation criteria, based on which you can assess short-listed tools. We recommend considering five key criteria.
You can then benchmark and score different solutions depending on their performance across the short-listed assessment criteria.
Unilever offers high-emitting suppliers access to tools and resources through the Unilever Supplier Climate Programme
Unilever’s Business Operations Sustainability team researched which tools and capability-building partners exist and selected the best fit for their suppliers. To select the appropriate tools, they segmented 35 pilot suppliers into three groups based on maturity. Suppliers just starting out on climate were offered an e-learning tool, the mid-range suppliers were given a tool that helped them learn how to calculate product carbon footprint, and the most climate-aware group was asked to share their existing data.
Following the pilot, Unilever found that early-stage suppliers wanted to move beyond e-learning into actual data gathering and analysis, as well as target setting, and so Unilever provided a platform to help them develop their greenhouse gas emissions baseline and an emissions reduction plan. The more advanced suppliers asked for a more automated and industry-aligned way to share their product carbon footprint data. Unilever now mandates suppliers to follow WBCSD PACTv2 methodology to calculate and share their data.
The WBCSD Scope 3 GHG emissions Data Roadmap provides an understanding of the available resources regarding GHG emissions through the value chain.
The GHG Protocol’s GHG Emissions Calculation tool provides free, Excel-based worksheets using emissions factor sources like the EPA, DEFRA, or IPCC.
The SME Climate Hub has developed a free Business Carbon Calculator to allow SMEs to estimate their full carbon footprints and find quick-win emissions reduction actions.
CO2 AI Product Ecosystem is an end-to-end sustainability management platform to measure, decide, reduce, and collaborate on carbon emissions.
Sphera provides end-to-end ESG performance and risk management solutions.
PlanA is an end-to-end sustainability platform providing product capabilities such as emissions data collection, sustainability reporting, target setting, strategy improvement, and more.
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