Serves 7.6 million active accounts with USD 920 bn in customer assets. Currently has 4.3 million active online accounts with USD 365 bn in customer assets. Provides a full-service investing experience to customers through a "clicks and mortar" multidimensional, five-channel offering of the Internet, 415 offices, speech recognition, touch-tone telephone, e-mail and wireless technologies, multilingual and international services and direct access to professionals day or night. New model of full-service investing in which information flows freely and investors make their own decisions with objective help and advice when they need it.