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Scale 24/7 Professional Water Service Provision in Rural Areas

2024 update:

Capital budgeted to be invested: $1.3 million

Capital disbursed: $700,000


Expected impact:

·       Facilitate agreements with 8 local governments.

·       Serve 250,000 people across 1,000 communities with reliable and sustainable service;

·       Waterpoints exceed 95 percent functionality;

·       Ensure 85 percent of breakdowns are fixed within 24 hours; and

85 percent of customers report they are happy with water services. 


Commitment:

Provide a model of pro-poor, reliable, and professional rural water provision.


Engage government and non-government actors to align actions with the government’s policy for rural water services (pillar 1):

  • Facilitate agreements between local governments and operators and mobilize communities to comply with fee payment against services
  • Hold multi-stakeholder reviews and track stakeholder compliance with government’s policy. Provide 24/7 safe water to communities enrolled in operation agreements (pillars 2 and 3)
  • Serve vulnerable people with reliable and sustainable service
  • Ensure that breakdowns are fixed
  • Customers report they are happy with their water service.

Supporting partners include: Whave Solutions

Locations
Africa, Uganda
Organization involved
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Conrad N. Hilton Foundation