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AUO Corporation - Suzhou - Talent

AUO Suzhou (AUOSZ), which employs nearly 10,000 staff, experienced high staff turnover. This was attributed to insufficient focus on workers' needs, such as flexible working options, career development and mental health support. High attrition rates put pressure on recruitment, training, production and management. The company responded by implementing a range of digital solutions including AI interviews, digital training programmes, smart scheduling, and LLM-based emotional care. As a result, more than1,000 employees were upskilled in digital capabilities, over 500 digital projects launched, attrition reduced by nearly 70% and employee engagement rose by 11%. What is more, AUOSZ achieved a 29% boost in production, successfully positioning the workforce as a strategic asset.

Locations
Greater China, People's Republic of China
Sector
Technology
Year published
15 January 2026
Initiative type
Talent
Timing
GLN - Wave 15
Organization
AUO Corporation

Global Lighthouse Network

A World Economic Forum Initiative