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Unilever - Pondicherry - Productivity

Unilever Pondicherry, a strategic site in South India, faced rising demand and product complexity driven by accelerating innovation cycles. To overcome operational challenges in throughput, quality and flexibility, the site adopted digital solutions such as ML-driven process control and changeover optimization as well as AI-powered autonomous trouble-shooting and manpower forecasting. Its digital transformation enabled 25% volume growth, 23% defect reduction and a threefold increase in product variants within existing production capacity.

Locations
India & South Asia, India
Sector
Technology
Year published
15 January 2026
Organization
Unilever
Timing
GLN - Wave 15
Initiative type
Productivity

Global Lighthouse Network

A World Economic Forum Initiative