Faced with rising demand, material price volatility and a rapidly expanding portfolio (including four mergers and acquisitions and 2,500 new SKUs since 2018), Agilent's Penang site embraced digital transformation to enhance its high-mix, low-volume manufacturing processes. Deploying over 40 solutions, such as AI in supply chains, 3D printing and zero-code workflows, the site achieved a 40% productivity improvement, a 32% reduction in manufacturing costs and a 48% cut in delivery lead time. Its "Everyone-Can-Digital" initiative upskilled 88% of its workforce, leading to a “Great Place to Work” designation for four consecutive years and reducing attrition to 3.5% compared to the 9.4% industry average.