Providing remote access to suppliers in a manufacturing environment can be challenging due to the presence of multiple vendors and the diverse operational landscape. Ensuring that security solutions do not disrupt daily operations or production further adds to the challenge. Arçelik implemented a new method for secure third-party remote access. This method uses a single file that eliminates the need for additional VPN (virtual private network) connections or organizational user accounts, which enhances operational efficiency. Each unique file is created with onetime access authorization and can be shared through a f ile-sharing channel.

This solution offers several security benefits. It allows Arçelik to record remote access logs, which provides a clear record of activity. Additionally, it restricts manoeuvres that could escalate privileges, further protecting the system. Overall, this approach prevents security problems that can arise from traditional third-party remote access applications used for stakeholders’ remote access. Arçelik took a proactive step towards securing supplier access across its 22 factories while prioritizing production continuity. More than 50 third-party remote access applications out of 58 have been blocked from the Arcelik environment that has more than 25,000 devices.