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Implementing controlled OT network access to enhance operational reliability

Establishing controlled network access to

The Kuwaiti Danish Dairy Company’s OT environments is crucial for protecting critical infrastructure while ensuring operational continuity and safety. The key challenges that the company has identified include dependency on IT network for user authentication, network broadcast storms and single points of failure.


To address these, network segmentation and access security controls have been implemented, including introduction of a dedicated domain controller for OT network authentication, controlled network segments between IT and OT networks, and site redundancy through storage virtualization. These measures have minimized downtime, increased system availability for operations and allowed OT users to work seamlessly within the OT network. Broadcast storms have been reduced, leading to fewer disruptions and increased productivity. Failure at one data centre does not affect operations due to seamless operation from alternative data centres.


Proactive measures and collaboration have strengthened KDD’s OT systems, prioritizing cyber resilience and improving system availability. Tailored cyber resilience strategies have protected critical infrastructure and enhanced operational reliability.

Year published
29 April 2024
Organization involved
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Kuwaiti Danish Dairy (KDD)