Pillar 5 - Deploy Technology Responsibly

Technology has the power to increase productivity and improve job quality, but only if deployed responsibly, taking into consideration factors of access, inclusive design, and equitable outcomes.

Aspired Milestone

Ensure responsible deployment of technology and GenAI for best business and people outcomes

4.8x

Potential for higher labour productivity due to AI

40%

of all working hours could be affected by GenAI

25%

Faster pace of change for skills in AI-exposed roles 

1.8x

Higher job satisfaction for well managed tech deployment


Enablers & Trackers

Primary areas of focus and action, with measurements for assessment and progress tracking

Enabler 1: Inclusive Design

Trackers: 

- Percentage of products vetted for use, by all employees, and neutrality in outcomes 

Enabler 2: Culture & Change Management

Trackers: 

- Percentage of deployed technologies covered by change management programs

Enabler 3: Skills Development & Redeployment

Trackers: 

- Training hours per employee on digital and tech skills

"I view AI as an irreversible path, a trajectory that we can shape for the better and social progress. Instead of resisting, I advocate for the exploration of these opportunities. It's crucial to grasp the challenges and opportunities that AI presents, aiming for strategic adoption and responsible use. By exploring applications such as personalized learning, customer service, and prejudice combat, AI becomes a powerful tool to generate meaningful changes".


Luana Ozemela

iFood: Chief Sustainability Officer & Vice President of Impact and Sustainability

"Prioritizing the employee experience is key to navigating massive change. Because when you meaningfully engage your people, they become an accelerant for successful transformation and not a drag on it."


Peter Brown

PwC: Global Leader for Workforce practice